Return and Refund Policy

Last updated: November 2, 2026

At Foldaments, we want you to be delighted with your purchase. If something isn't right, we're happy to help.

30-Day Return Policy

We accept returns within 30 days of delivery.

To qualify for a return:

• Products must be unused and in their original condition.

• Products must be returned in their original packaging.

• Proof of purchase is required.

• Returns must be requested within 30 days of delivery.

To request a return, please email info@foldaments.com with your order number and reason for the return.

Please contact us before sending any products back. We will provide return instructions and the appropriate return address.

Return Shipping

Customers are responsible for return shipping costs unless the product arrives damaged, defective, or incorrect.

Original shipping charges, if any, are nonrefundable unless the return results from our error or applicable law requires otherwise.

We recommend using a shipping service with tracking, as we cannot guarantee receipt of returned merchandise.

Damaged, Defective, or Incorrect Products

Please inspect your order when it arrives.

If your Foldaments product arrives damaged, defective, or incorrect, contact us as soon as possible at info@foldaments.com.

Please include your order number, a description of the issue, and photographs if available.

We will work with you to arrange an appropriate replacement or refund at no additional cost.

Exchanges

If you would like to exchange an unused product, please contact us.

Exchanges are subject to product availability. If a direct exchange is unavailable, we may recommend returning the original item and placing a new order.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method within 5 business days of approval.

Your bank or credit card provider may require additional time to process and post the refund.

Non-Returnable Items

The following items are generally not eligible for return:

• Products that have been used, damaged, or altered after delivery.

• Products returned without their original packaging.

• Products returned more than 30 days after delivery.

Exceptions may apply to damaged, defective, or incorrect products and where required by applicable law.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

We will make every effort to accommodate cancellation requests before an order ships.

Once an order has shipped, our standard return policy applies.

Your Legal Rights

This policy does not limit any rights you may have under applicable consumer protection laws, including rights relating to defective, misrepresented, or incorrectly supplied products.

Contact Us

For questions about returns, refunds, exchanges, or damaged merchandise, please contact:

Foldaments
Email: info@foldaments.com
Website: foldaments.com

We're happy to help and appreciate your support of Foldaments!